Privacy Policy for Glenwood Snacks
Last Updated: May 14, 2025
Glenwood Snacks ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, glenwoodsnacks.com (the "Site"). Please read this Privacy Policy carefully. By using our Site, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information from you:
Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, shipping address, and billing information when you make a purchase or create an account.
Order Information: Details about the products you purchase, the date and time of your order, and your order history.
Account Information: If you create an account, we collect your username and password.
Usage Data: Information about how you access and use our Site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
Device Information: Information about the device you use to access our Site, including the device model and unique device identifiers.
Communication Data: If you contact us directly, we may collect the content of your communications and any information you provide.
Marketing and Communication Preferences: Information about your preferences for receiving marketing communications from us.
2. How We Collect Your Information
We collect your information in the following ways:
Directly from You: When you create an account, place an order, subscribe to our newsletter, contact us through our website or email, or participate in surveys or promotions.
Automatically: When you browse our Site, we automatically collect certain usage and device information through cookies, web beacons, and other tracking technologies.
From Third Parties: We may receive information about you from third-party service providers, such as payment processors and analytics providers.
3. How We Use Your Information
We may use your information for various purposes, including to:
Provide and Maintain Our Services: To process your orders, fulfill your requests, manage your account, and provide customer support.
Improve and Personalize Our Site: To understand how you use our Site, personalize your experience, and improve our content and offerings.
Communicate with You: To send you order confirmations, shipping updates, respond to your inquiries, and provide other service-related communications.
Marketing and Promotions: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting. You can opt-out of receiving these communications at any time.
Security and Fraud Prevention: To protect our Site and users from fraud, security breaches, and other harmful activity.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Analytics and Research: To analyze trends, track website traffic, and gather demographic information for internal purposes.
4. How We Share Your Information
We may share your information with the following categories of recipients:
Service Providers: Third-party companies that provide services on our behalf, such as payment processing, shipping, email marketing, website hosting, and analytics. These providers are contractually obligated to protect your information.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process, such as a court order or subpoena.
Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
With Your Consent: We may share your information with third parties for other purposes with your explicit consent.
5. Cookies and Other Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity on our Site. Cookies are small text files that are stored on your device. They help us to:
Essential Cookies: Enable core functionality of the Site, such as user authentication and shopping cart management.
Performance Cookies: Analyze how users interact with our Site to improve its performance and design.
Functionality Cookies: Remember your preferences (e.g., language, region) to enhance your experience.
Advertising Cookies: Deliver targeted advertisements based on your interests and browsing history.
You can control and manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.
6. Your Choices and Rights
You have certain rights regarding your personal information, including:
Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Objection to Processing: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology for sensitive data transmissions. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Children's Privacy
Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
10. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us HERE.
Important Considerations:
Legal Review: As mentioned, it is crucial to have this policy reviewed by legal counsel to ensure compliance with all applicable laws, such as GDPR, CCPA, or other relevant regulations based on your location and the location of your customers.
Specificity: Tailor the policy to your specific data collection and usage practices. Be precise about the types of data you collect and how you use it.
Third-Party Services: If you use third-party services (e.g., Google Analytics, Mailchimp, payment processors), make sure your policy accurately reflects their involvement and includes links to their privacy policies.
Accessibility: Ensure your privacy policy is easily accessible on your website, typically in the footer.
Updates: Regularly review and update your privacy policy as your business practices or legal requirements change. Inform users of significant changes.